SHIPPING FAQ's
When should I expect my order?
Orders typically ship within 48 hours and arrive in 2-3 business days.
How do you keep chocolate from melting?
We pack our chocolate in a styrofoam-insulated box and include ice packs to prevent it from melting.
Do you ship internationally?
No, we do not ship internationally.
What is Route Insurance?
Adding Route protection to your order ensures that any stolen or damaged packages will be refunded or replaced.
It says it’s been delivered but I don’t see it?
Please wait another 24 hours to see if your package will show up - sometimes USPS scans the wrong package so it might still be out for delivery! If you still don’t see it, please reach out to us at team@jojoschocolate.com so we can help you!
What is your return policy?
Although we cannot accept returns we do have a 100% satisfaction guarantee! If you are unsatisfied with our chocolate please reach out to us so we can help make it right! team@jojoschocolate.com
